Both leadership and sales training are moving from an Industrial Era approach to the New Science of emotions and social relationships.
The Industrial Era model is control, power, persuasion, and manipulation. People are viewed as cogs. The New Science is relationship oriented, intrapersonal understanding, and a free flow of information.
Middle management is dissipating and the role of the informal leader is surfacing. Success goes to the individual who can work in a team environment and rise above petty conflicts. Organizations in the 21st Century are moving away from mechanistic creations that flourished in the age of bureaucracy.
The future of leadership and organizations is an integral understanding of human emotions and relationships. The successful executive, sales professional or informal leader is based on simple principles that are universal and transcend both home and work.
It is no longer a segmented lifestyle that love is for home and discipline is for work. Mutual trust and respect now bind them both.
There are two paths to explore, Leadership and Sales.
Leadership is for existing managers, executives, and all employees. The Industrial Era approach to employees is to separate them from executives and managers. The glass wall separating personnel is divisive and unproductive.
When employees are equipped with the leadership skills of emotional intelligence and the micro skills of leadership, they resolve their own problems, absenteeism and turnover are reduced, and the need for micro managing dissipates. This path works for all departments and industries.
Sales is a specific approach. The same material is presented, except in sales, there is an emphasis on setting appointments, telephone skills, specific interviewing skills, learning to work with and close a prospect with a success ratio in excess of 70%.
Why Low Emotional Intelligence Maybe the Hidden Barrier to Your Success & What You Can Do About It?
IQ will account for up to 20% of your success and you cannot change your score. It is predominately hereditary and doesn’t change over the years.
EI accounts for up to 47% of your success.
Your EQ (Emotional Intelligence score or quotient) can vary over your life. The typical score increases with experience, however, studies have shown that people who are coached in the skills of EI have a greater impact upon their scores and therefore their skills.
Emotional Intelligence is a critical element to success as a leader, in sales, and in the home.
To learn more about Emotional Intelligence, sign up for a complimentary course.
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